Privacy policy

Last updated: 4 September 2026

House of Arkaee (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through https://houseofarkaee.com/.

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to our communications, we may collect:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Product preferences and browsing activity

  • Device information, browser type, IP address, and cookie data

  • Messages, reviews, photographs, or other information you voluntarily provide

Payments may be processed through third-party payment gateways. We do not directly store complete credit card, debit card, UPI PIN, CVV, or banking credentials.

2. How We Use Your Information

We may use your information to:

  • Process, fulfil, and deliver orders

  • Provide order confirmations and shipping updates

  • Verify transactions and prevent fraud

  • Respond to questions and customer-support requests

  • Improve our products, services, and website

  • Send promotional messages where you have provided consent

  • Comply with tax, accounting, legal, and regulatory obligations

  • Protect the rights, property, and security of House of Arkaee and its customers

3. Sharing of Information

We may share relevant personal information with trusted service providers involved in operating our business, including:

  • Payment gateways

  • Shipping and courier partners

  • Website-hosting and e-commerce service providers

  • Analytics, advertising, email, and communication providers

  • Accountants, professional advisers, and government authorities where legally required

These parties receive only the information reasonably necessary to perform their services. We do not sell or rent your personal information.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain your shopping cart, analyse website traffic, and provide relevant advertising.

You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. Marketing Communications

With your consent, we may contact you through email, SMS, telephone, or WhatsApp regarding products, offers, and updates.

You may unsubscribe through the link provided in a promotional email or contact us at houseofarkaee@gmail.com.

Transactional messages relating to active orders may continue even if you opt out of marketing communications.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy or to comply with legal obligations.

We use reasonable administrative and technical safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information

  • Correction of inaccurate or incomplete information

  • Deletion of eligible information

  • Withdrawal of previously provided consent

  • Information about how your data is being used

To submit a request, email houseofarkaee@gmail.com. We may need to verify your identity before processing it.

8. Third-Party Links

Our website may contain links to external websites. House of Arkaee is not responsible for the privacy practices, security, or content of third-party websites.

9. Children’s Privacy

Our website is not intended for children who are not legally capable of entering into a contract. Orders placed by minors must be made with the involvement and consent of a parent or legal guardian.

10. Changes to This Policy

We may revise this Privacy Policy periodically. The revised version will be published on this page with an updated effective date.

11. Contact Us

For questions or privacy-related requests, contact:

House of Arkaee
Website: https://houseofarkaee.com/
Email: houseofarkaee@gmail.com
Phone: +91 95299 26284